In the recent years, there has been a lot written about social collaboration within organizations. Both employees and managers within workplaces can realize enormous benefits through social collaboration.
The benefits of social collaboration go beyond the obvious oft-repeated ones like social interaction among employees and community building. The benefits have positive business impact and the primary among them is the enhanced knowledge, and information employees gain for collaborative problem solving.
What is social collaboration in workplaces?
Now having said that, we can ask the question, what is social collaboration in workplaces?
Social collaboration in workplace is all about a group of people interacting and sharing information to achieve common goals. Such collaborative processes finds acceptance in a natural ubiquitous medium like the corporate intranet space, where Information and ideas disseminate quite fast.
The concept of ‘social collaboration’ although not new, emphasizes the fact that ‘ideas are all around us’ we need to be open enough to see them. No one-person need to have all the expertise in the world to solve the problems. People do not operate in silos. When they join and collectively add their thought processes and ideas, it is bound to value add to the entire process and probably turn it to a newer direction which would have been not so obvious if they (people) were on their own.
Social collaboration in workplaces is also known by with the word ‘Enterprise networking’ and is associated with software tools called ‘corporate social networks’ or ‘Corporate social media’.
Benefits of social collaboration leading to positive business impact
Many Fortune 100 companies like IBM and Intel have been at the forefront adopting corporate social networks within their organizations. From an organizational perspective the benefits are many and they all have positive business impact in the workplaces.
The following lists some of the benefits of social collaboration in workplaces.
- Context to information
- Iteration of ideas leading to innovation
- Building social capital among employees
We will look at them one by one.