Artificial intelligence is all the rage right now and one of its most significant areas of impact are bots.
Bots are basically conversational software robots. Most of the time, you will find them in messaging and chat applications, but since they’re very collaborative in nature, experts predict that bots will be applied in a variety of collaboration tools in the future.
Until now, bots have proven to be extremely useful. They help businesses automate conversations and tasks, schedule meetings, pay online, or get started with an app. All that without interacting with another human being. In 2017, bots are bound to start changing our workplaces too.
Here are some essential points to show you how bots will change workplace productivity and collaboration in the near future.
Workplace Productivity & Bots
Bots have an immense potential for professional productivity because they can help employees handle their tasks without having to switch them.
Research shows that switching tasks might take away over 40% of our focus. By centralizing features within a single bot, smart employers will allow their workers to make the most of their time and minimize the cognitive load of switching tasks.
An example of a bot that impacts productivity is the Tomatobot. The Pomodoro technique helps countless workers to break up their tasks into small productive chunks and focus on achieving more within a shorter period of time. Now there’s a bot to help them do it.
The productivity bot will send timer reminders straight to your Slack channel. The user can type in what they have completed at the end of each session and the bot will show them their accomplishments within a specific period of time.
Another interesting bot is Ace. It can track tasks, polls, expenses, and more features directly within Slack.
Trello for Slack is another interesting option for transferring information between one platform and another. Instead of switching from Slack to Trello, users can update cards directly from Slack. Moreover, the bot features plenty of buttons for many popular Trello tasks to help workers get more done in a shorter time.
Communication, Collaboration, and Bots
It shouldn’t come as a surprise that bots are also being considered for their potential in facilitating internal communications between employees. In many organizations, intranet systems work as central repositories or reference systems rather than tools for interactive engagement.
Workers left without the right collaboration resources find it hard to be productive in distributed teams.
And since remote work is booming, the problem of collaboration and communication is serious. Bots might provide an answer to that need. Organizations will soon be using bots for answering short culture-related questions or helping remote workers get in touch with the right person inside the company.
For example, bots will help remote users to see all the projects another user is working on, or projects that are being developed in a different department. The bot might suggest related projects or find the document a user needs.
An example of such a bot in Slackbot. One of the best bots available on the market, Slackbot is a personal assistant that lives inside the communication platform Slack.
The idea behind the bot is to help workers and their teams communicate more efficiently. Thanks to the included API, users can create their own bots that will run within Slack. Your team will never have to deal with time-consuming questions like ‘what is the Wi-Fi password?’ or ‘what time is our Monday meeting?’.
Another example of a communications bot is Standup. Numerous teams and companies use organized daily standup meetings to track the progress of current projects and deal with potential roadblocks early on.
If your team has members who work different schedules or are remote, that bot will automatically summarize the daily standups for them.
Drift 2.0 is another bot that companies use to field website inquiries with the help of artificial intelligence and direct users to the right person.
Thanks to its smart integration with Slack, the bot will save your team a lot of time on switching between platforms. That type of bot simply helps human workers to connect with other humans in a smart way.
The field of artificial intelligence in changing by leaps and bounds.
No wonder that at some point it will affect the internal tools and platforms used by organizations to manage, track, and report tasks. That’s why bots are expected to have such a significant impact on workplace productivity and communication in the near future.
Alana Downer is an experienced blogger whose main interest lie in finances and new technologies. Currently writing for Learn to Trade, Alana might often be found online, sharing her insights into technology trends which shape the way both businesses and individuals function.
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- How Bots Are Changing Workplace Productivity and Collaboration - July 28, 2017