Converting tacit to explicit knowledge and providing context to information are two important areas, which are often overlooked when using social networks in workplaces.
The use of social media and social networking has become part of our daily lives as consumers. We use social media in myriad different ways from daily interactions, conversations to sharing pictures and videos.
From a personal point of view, social media keeps us entertained as consumers. But when it comes to a professional setting, the question that comes to our mind is that, is social media viewed in the same way from an organizational context as well?
We use the word ‘Social networks’ and ‘Social media’ interchangeably in this article. A detailed explanation on the difference between the two is found on this resource page.
Benefits of social platform in workplaces
There are inherent benefits of using social networks in workplaces.
There are various sources and the Internet is replete with the of-repeated benefits of community building and collaboration. Often, the nitty-gritty’s of what actually works and makes the usage of social media worthwhile isn’t discussed often from an employee perspective.
Employees have a different perspective from the management of the company on the usage of social media. Employees love the spirit of community.
Active usage of social media within the work environment nurtures a sharing community. It is through this community that employees like to discuss their problems and issues and seek solutions. Social capital is built through such interactions. Social capital is needed for a strong bond among colleagues and employees within a team to get the work done.
A good article from our blog discusses the important benefits of social networks in workplaces. The article is all about viewing social media from an employee perspective.
In a study conducted by a firm called Dynamic markets, 74% of employees said that the two biggest benefits of social networks in workplaces is
1. Gaining knowledge to solve problems at work.
2. having a collaborative team spirit among employees.
Social media has always been about building a community.
But in the workplaces, the management would be more happy to see it as a form of collaboration among employees. The word ‘collaboration’ rings bells as it brings results and profits. And this is the very reason why the social media software in big corporates are called ‘social collaboration’.